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Boat Landing Cantina Server-Part Time- Hilton Waikoloa Village

A Food Server with Hilton Hotels and Resorts is responsible for the servicing of food and/or beverage to include the order-taking and delivery of any food and/or beverage items.
This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
What will it be like to work for this Hilton Worldwide Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences.
Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.
From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands.
For more information visit www.
hiltonworldwide.
com.
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
What will I be doing? As a Food Server, you would be responsible for the servicing of food and/or beverage to include the order-taking and delivery of any food and/or beverage items.
This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Ascertain guest satisfaction and present check.
Process check per hotel procedures.
Boat Landing Cantina Servers will be responsible for self cashiering and is required to follow the Finance Cash Handling Procedures.
What are we looking for? EDUCATION High School graduate or equivalent preferred EXPERIENCE Prefer six (6) months to one year previous serving experience.
Prior hospitality experience preferred.
LICENSES OR CERTIFICATES Must obtain any government required licenses or certificates.
CPR certification and/or 1st Aid Training preferred.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, serviceware and menu items.
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
Ability to remember, recite and promote the variety of menu items.
Ability to transport large trays weighing up to 40 lbs.
through a crowded room on a continuous basis throughout shift.
Ability to operate beverage and toast equipment.
Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry.
Today, Hilton Worldwide remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values Quality Productivity Dependability Customer Focus Teamwork AdaptabilityEOE/AA

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