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Administrative Assistant-Sales

A Department Secretary/Administrative Assistant with Hilton Hotels and Resorts is responsible for coordinating and performing administrative duties, including answering telephones, typing and composing correspondence and documents, opening and distributing mail and photocopying various documents.
What will it be like to work for this Hilton Worldwide Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences.
Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.
From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands.
For more information visit www.
hiltonworldwide.
com.
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
What will I be doing? As a Department Secretary/Administrative Assistant, you would be responsible for coordinating and performing administrative duties, including answering telephones, typing and composing correspondence and documents, opening and distributing mail and photocopying various documents.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Composes, types and processes correspondence, reports, menus and theme party proposals as dictated or directed using proper grammar, punctuation and vocabulary.
Types all Event orders and change orders and phones-in last minute changes.
Responds to telephone and in-person inquiries using positive and clear English communication.
Direct and coordinate requests and follow through to the proper personnel.
Maintains, retrieves, files and stores department records, files and supplies weighing up to 50 Ibs.
at levels up to 6 feet high.
Maintains all departmental tracking systems and office supply pars.
Opens and distributes departmental mail (postal and interoffice).
Reserves function rooms utilizing automated function book, prepares event orders/change orders and obtains guarantee counts for all food events booked by "regulars".
Performs other administrative duties, including, but not limited to, photo copying and routing various documents.
What are we looking for? EDUCATION High diploma or equivalent required.
Business college training preferred.
EXPERIENCE One year secretarial experience required.
Hotel and/or food industry experience preferred.
Computer proficiency preferred.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Knowledge of basic office procedures.
Basic mathematical and calculator skills necessary to prepare mathematical calculations without error, including percentages.
Ability to communicate effectively in English with employees and customers, understand reports and related correspondence and accurately perform all essential job functions.
Ability to effectively deal with external customers and employees (some of whom will require high levels of patience, tact and diplomacy to defuse anger) in a friendly and positive manner.
This involves listening to the nature of the concern demonstrating empathy with the customer and/or employee, providing positive and proactive solutions, deciding the appropriate action to be taken and following through accordingly.
Ability to access and accurately input information into a computer system, using the Microsoft Office Suite of products and other related software.
Delphi experience preferred Ability to operate a typewriter.
Ability to organize, prioritizes work, and meets deadlines.
Ability to accurately input/type 60 words per minute.
Must have excellent telephone etiquette skills.
Ability to use various office equipment, including, but not limited to, typewriters, calculators, photocopiers and facsimile machines.
Must be a team player.
Must be able to handle criticism.
Must be able to deal effectively with internal and external customers.
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry.
Today, Hilton Worldwide remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values Quality Productivity Dependability Customer Focus Teamwork Adaptability What benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit.
You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.
After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility.
Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs.
We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States.
All benefits listed may not be offered at all locations.
This is not a summary plan description or official plan document.
EOE/AA

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