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Housekeeping - Guest Request Attendant - Full Time

A Guest Request Attendant is responsible for delivering Housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
What will I be doing?
As a Guest Request Attendant, you would be responsible for delivering Housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Retrieve, clean, shine and return guest shoes
+ Prepare rollaways and cribs and return them to designated storage areas
+ Assist in maintaining Housekeeping storerooms, closets and offices
+ Pick up and deliver faxes and messages from Communications/PBX
+ Polish brass, as needed
+ Greet guests in a friendly manner
What are we looking for?
GROOMING
All team members must maintain a neat, clean and well\-groomed appearance \(specific standards available\)\.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation\.
+ Exceptional follow\-through skills\.
+ Thorough communication skills\.
+ Capable to adjusting to various job tasks\.
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \. Our vision ?to fill the earth with the light and warmth of hospitality? unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
Job: _Housekeeping and Laundry_
Title: _Housekeeping \- Guest Request Attendant \- Full Time_
Location: _null_
Requisition ID: _HOT05OSU_
EOE/AA/Disabled/Veterans


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