Recreation Coordinator - FT - Bay Club

What will I be doing?
A Recreation Coordinator with Hilton Grand Vacations is responsible for planning, coordinating and implementing recreation and leisure activities for all guests and owners for the enhancement of their vacation experience. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times. Specifically, you would be responsible for the following:

Coordinates recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements and seasonal opportunities.
Plans, organizes and instructs specific classes, activities and events, including special events, holiday programs, competitions, mixers and other group activities. Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs. Monitors pool activities, towel inventory control, and all other activity common areas. Provides outstanding guest/owner service at all times including answering inquiries, providing information and general problem solving.
Maintains recreation inventory and orders activity supplies within budgetary constraints. Assists and provides support to other departments when requested. Assists in conducting program surveys and preparing reports as needed. Carries out all reasonable requests or special projects by management of which the employee is capable of performing.
Ensure smooth flow and control of resort pool towels while maintaining the neatness of the Towel Desk. Maintains proper stock levels in the Towel Desk.
Rent and sign out recreation equipment to guests. Assist in recreation programs as required.
Monitor pool and enforce all safety rules and regulations.
Knowledge of a wide variety of recreation activities and programs including their development and implementation.
Knowledge of computer programs and ability to prepare documents advertising activities as well as routine administrative paperwork.
Knowledge of customer service standards.

What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School graduate or GED equivalent required.
Previous customer service experience required.
Must be flexible to work any day of the week and any shift to include weekends and holidays.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Minimum of 2 years practical recreation preferred.
1 year concierge work experience preferred.

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